I truly feel that where I am now is a culmination of all my career and personal experiences, blending together for a calling that feels very genuine. Believe it or not, I started my career as a health teacher. Over the years, I’ve worked as a pharmaceutical sales rep, sold clinical devices to hospitals, and spent time in skilled sales. I also worked in public relations at a hospital in Berlin, MD. On the personal side, like many who are drawn to home care, I had experienced the need for these services firsthand. My family and I have gone through the process of receiving an Alzheimer’s diagnosis, among other challenges, and have had to come together to make difficult plans we never anticipated.
Because of my career path and personal life, transitioning into homecare sales felt like the most natural fit for me.
Last year, I took some time to reflect on my schedule and all the “windshield time” I was spending driving. I asked myself, how can I be more effective and efficient with my routes? So, I started asking my accounts a simple question: When during the week is the best time for me to visit? This opened up a great dialogue about what they truly needed from me, while also giving them the assurance that I’d be there at least once a week. I used this approach across my accounts until I was able to create a more efficient routing plan that minimized time on the road and maximized my impact.
What I think is really important is showing your accounts that you’re not just "a rep stopping by," but a genuine solution to some of the challenges they face each week. A good rep knows their market and uses that knowledge to benefit their referral partners. I’m often asked, “Do you know someone who does [X]?” and by staying well-connected and informed, I’ve been able to become a trusted resource for my partners.
When I’m not out helping connect people with the best possible care, I’m usually spending time with my husband, our two adult sons, and our household full of pets!
